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Terms of Service

Last updated: 14 September 2026

These terms apply to services provided by EPC CREATIVE MARKETING, Registration No. 202603049097 (SA0649476-P), Malaysia, including the EPC AI Chat product relationship.

Use of services

You must use our services lawfully, provide accurate account information and maintain authority over every business account you connect. You may not use the service for spam, fraud, unlawful content, unauthorized access or infringement of another party's rights.

Business accounts and permissions

You are responsible for your WhatsApp Business or WABA account, customer notices, consent, message content and platform compliance. You may connect only accounts you own or are authorized to manage.

AI-assisted content

AI-assisted replies may be incomplete or inaccurate. Businesses must review configurations and remain responsible for communications sent through their accounts, especially decisions involving financial, legal, medical or other sensitive matters.

Availability and changes

We may update, maintain or change service features to improve security, reliability or compliance. Availability can be affected by third-party platforms and internet services.

Fees and separate agreements

Any fees, subscription details or project scope will be stated in the applicable quotation, order or separate written agreement.

Limitation

To the extent permitted by law, services are provided without guarantees of uninterrupted availability, specific marketing results or error-free AI output.

Contact

Questions about these terms may be sent to epcgrowth@gmail.com.