Legal

Privacy Policy

Last updated: 14 September 2026

EPC AI Chat is developed and operated by EPC CREATIVE MARKETING, Registration No. 202603049097 (SA0649476-P), Malaysia.

Information we handle

We may receive business contact details, account information, support enquiries, authorized WhatsApp Business connection information, conversation-related information and technical records needed to operate, secure and improve our services.

How information is used

Information may be used to provide requested services, authenticate and maintain authorized connections, manage customer support, operate messaging and lead workflows, prevent misuse, comply with law and improve service reliability.

WhatsApp Business authorization

Businesses connect and authorize their own WhatsApp Business or WABA accounts. Access is limited to permissions granted by the business and relevant platform controls. Businesses are responsible for their customer communications, notices and lawful use of data.

Sharing and retention

We do not sell personal information. Information may be processed by service providers required to operate the platform or disclosed when legally required. We retain information only for legitimate operational, contractual, security and legal needs.

Security

We use reasonable organizational and technical measures designed to protect information. No internet-based system can guarantee absolute security.

Your choices

You may ask about access, correction or deletion of eligible information. See our Data Deletion Instructions.

Contact

Email privacy and product questions to epcgrowth@gmail.com.