EPC MARKETING
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A product by EPC Creative Marketing

AI-powered WhatsApp customer service.

EPC AI Chat is a business communication platform developed and operated by EPC Creative Marketing. It helps businesses manage customer conversations through WhatsApp with AI-assisted replies, team workflows, lead follow-up and appointment management.

EPC AI Chat WhatsApp shared inbox with an anonymised customer appointment conversation
Product interface shown with fictional demonstration data to protect customer privacy.
Connect WhatsApp Business→AI Auto Reply→Shared Inbox→Lead Management→Follow-up→Appointments

Built for businesses

One place for customer conversations and follow-up.

Businesses connect and authorize their own WhatsApp Business accounts to use the platform. EPC AI Chat supports customer service workflows while each business remains responsible for its own account, customer communications and permissions.

Product capabilities

A clearer workflow from first message to next action.

01

WhatsApp Business connection

Businesses connect and authorize their own WhatsApp Business or WABA account.

02

AI-assisted replies

Support teams can use AI assistance to respond to common customer questions.

03

Shared inbox

Organize customer conversations in a shared business communication workspace.

04

Lead management

Keep enquiry context and lead status connected to the customer conversation.

05

Follow-up management

Plan the next customer action without losing important conversation context.

06

Appointment management

Support booking and appointment workflows from the same communication journey.

Company and product relationship

Developed and operated by EPC Creative Marketing.

EPC AI Chat is a product operated by the same Malaysian business behind EPC MARKETING. This page establishes the relationship between the company website and the SaaS product website.

Registered business
EPC CREATIVE MARKETING
Registration number
202603049097 (SA0649476-P)
Country
Malaysia
Product
EPC AI Chat — epcaichat.com
Contact
epcgrowth@gmail.com
Privacy by design: businesses authorize their own WhatsApp Business accounts. Product access and business data are handled according to the applicable privacy, platform and account permissions.

EPC AI Chat

See the product website.

Visit EPC AI Chat for the product experience, account access and platform information.

Visit epcaichat.com ↗